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FREDERICKSBURG, VA: The Art of Customer Service. Is the Customer Always Right?

FREDERICKSBURG, VA: The Art of Customer Service. Is the Customer Always Right?

Tuesday, May 30, 2023 (11:30 AM - 2:30 PM) (EDT)

Description

Brought to you by the Virginia Black Business Directory, Presented by Michelle Riddick

Engage in a thought-provoking workshop to explore customer service through the lens of ethics. Dive deep into questions such as: Is the customer always right? What happens when customers present unreasonable demands? How can we create an enjoyable and productive environment for both employees and customers alike? Uncover best practices to build strong customer relationships that promote loyalty and trust. Experience the art of customer service yourself while exploring how Black Business can ensure that their customers are advocated for every time.

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1791 Noyack Ln
1791 Noyack Lane
Fredericksburg, VA 22401 United States
Event Contact
Ernisha Hall
(571) 385-6014
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Tuesday, May 30, 2023 (11:30 AM - 2:30 PM) (EDT)
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